RETURNS POLICY
1. Items Damaged in Transit
If the packaging is damaged in any way when the product arrives, please contact us immediately by phone or email us.
If a return of the product proves necessary, the shipping costs will be borne by us. We will provide you with a pre-paid return label
2. Defectives item
If the product you ordered turns out to be defective, please contact us immediately by phone or email us.
If a return of the product proves necessary, the shipping costs will be borne by us. We will provide you with a pre-paid return label
3. Product no more needed or product ordered by mistake
In this case, it will be possible to return the product to us in its original condition at your expense to get a full refund.
4. Contact information
If you have any questions about returns, please contact us by phone at 1-800-966-7987 or email us at info@solarcooling.ca